| Customization: | Available |
|---|---|
| Warranty: | 1 Year |
| Brand: | Mingtuo |
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Service period: Enjoy 24 months of after-sales service from the date of purchase.
Service scope:
Product Warranty: Under normal use, if there are any quality issues with the product, we will provide free repair or replacement services.
Technical support: Provide professional technical consultation and operation guidance to help you solve problems during use.
Accessory replacement: During the warranty period, if the accessories are damaged due to product quality issues, we will replace them free of charge.
Service mode:
Online support: You can contact us by phone, email, or online customer service for immediate assistance.
On site service: For issues that cannot be resolved remotely, we will arrange for professional personnel to provide on-site service (depending on the specific situation).
Q: What is the product voltage/current range? What's the breaking ability?
A:Please consult customer service for details
Q: What is the MOQ? Do you support sample ordering?
A:The minimum order quantity is 1 set, which can support sample ordering
Q: How long is the warranty period? How to apply for warranty?
A: Product warranty for one to two years. Apply directly to customer service
Q: Do you have CE, RoHS, UL and other certifications? Can you provide a certificate?
A: We have CE and RoHS certificates and can provide certificates
Q: Does the price include tax/shipping?
A: The price does not include shipping/tax.
Q: What famous clients or project cases have you worked with?
A:State Grid of China, Chint Group, Xiaomi Group
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